Frequently Asked Questions (FAQs) - iambeyondhealth.co.uk

Products & Sourcing

Where are your herbs sourced from?

Our herbs are sourced from small-scale family farms in Sri Lanka, Central America & Central Africa, where traditional growing methods are still honoured. Each plant is cultivated with care, harvested by hand, and naturally dried to preserve its integrity and potency.

Are your products organic?

Yes — all of our herbs are organically grown, without the use of synthetic pesticides or harmful chemicals.

Are your products tested for safety?

All products undergo phytosanitary inspection before export, ensuring they are free from pests, contaminants, and harmful residues.While we do not currently conduct independent lab testing for heavy metals, we prioritise clean sourcing, trusted growers, and careful handling throughout the process.

How are your herbs packaged?

Our herbs are packaged in resealable pouches designed to maintain freshness and protect quality. They are sent in plain, recyclable packaging, with 85% of our orders being sent in Large Letter format (letterbox-friendly) in order to reduce our carbon footprint.We use recyclable packaging materials wherever possible, and our labels are intentionally simple and informative, with full details available on each product page.

Usage & Preparation

How do I prepare your herbs?

Most of our herbs are traditionally prepared as infusions:
- Add the recommended amount to hot water
- Steep for 10–15 minutes (or longer for stronger preparations) and strain, if desired

Specific instructions are provided on each product listing and/or labelling.

How much should I use?

We recommend starting with a low amount and gradually adjusting based on your personal response.As a general guideline:Light herbs: DailyStronger botanicals: use more cautiously and less frequentlyAlways refer to the product page and listen to your body.

Can I mix different herbs together?

Yes — many of our customers create their own herbal blends for specific goals such as relaxation, digestion, or vitality.If you’re new to herbal combinations, start simple and build gradually. Please contact us if you need advice or consultation.

Effects & Expectations

What effects can I expect from your herbs?

Our products are rooted in traditional herbal use, and effects can vary depending on the individual, dosage, and preparation method.

Some herbs are traditionally used for:
- Relaxation and calming
- Energy and vitality
- Digestive support
- Sleep and dream enhancement

Results are often subtle and cumulative, rather than immediate or intense.

How long do herbs take to work?

This depends on the herb and your body;

- Some may have noticeable effects within hours
- Others work best when used consistently over time

Herbal wellness is generally about supporting the body gradually, rather than quick fixes

Traditional & Spiritual Use

Are your herbs used for spiritual or ritual purposes?

Many of the herbs we offer have long histories of use in traditional, cultural, and spiritual practices around the world. These may include:
- Meditation and mindfulness
- Relaxation rituals
- Dreamwork and inner reflection
- Energetic cleansing and balance

We honour these traditions while allowing you to explore them in a way that feels right for you.

Which herbs are best for relaxation or sleep?

Some of our most popular herbs for relaxation include:
- Blue Lotus
- Butterfly Pea
- Mango Leaf
- Guinea Hen Weed (used gently)
- Calea Zacatechichi (Mexican Dream Herb)

We also offer curated bundles such as our Sleep Herbs Box, designed to support rest and recovery.

Safety & Responsibility

Are your products safe to use?

Our herbs are natural, traditionally used botanicals, but they are also active substances and should be used with awareness.

We recommend:
- Starting with a low dose
- Avoiding excessive use
- Using herbs intentionally rather than casually

Should I consult a professional before use?

Yes — especially if you:
- Are pregnant or breastfeeding
- Are taking medication
- Have underlying health conditions

A qualified healthcare professional can help guide safe use.

Can I use your products to diagnose or treat medical conditions?

No. While Ayurveda provides the framework for living well and achieving optimal health, we still rely on standard tests (such as bloodwork) to diagnose physical conditions, and our products are sold as botanical and traditional herbal/supplemental products. They are not intended to diagnose, treat, cure, or prevent any disease.

Are your products legal?

Yes — all products sold by iAMBeyond Health comply with UK regulations for botanical products.

However, regulations may vary by country for certain products (such as Blue Lotus being restricted or banned in Latvia, Poland, Russia, and Louisiana (US), as well as for all US Military personnel), so international customers should check local guidelines before ordering.

Orders, Shipping & Returns

Where is my order?

Please check the tracking link included in your order dispatch confirmation email.
If you are unable to locate the tracking information, please contact us to assist with this.

Where do you ship from?

All orders are prepared and dispatched from the United Kingdom.

Do you ship internationally?

Yes — we offer worldwide shipping.

Please view our shipping info page here

How long does dispatch take?

- Same-day dispatch is available for upgraded shipping (orders placed before 11:30am)
- Standard orders are dispatched the next working day

What is your return policy?

We accept returns under the following conditions:

- Changed mind / no longer needed:
Customer is responsible for return shipping costs

- Damaged or faulty product:
We will cover the return cost and resolve the issue promptly

Please contact us before returning any item so we can assist you.